Privacy Policy

Last updated: November 12, 2026

1. What This Policy Covers

This policy explains how sxszbx handles personal information when you browse sxszbx.com, place an order, or contact us.

For privacy questions or to submit a privacy request, email hello@sxszbx.com.

2. Information We Receive

The information we receive depends on how you use the store. It may include the following categories.

• Contact and shipping details. Your name, email address, phone number, billing address, and shipping address.

• Purchase and transaction records. The items you order, order totals, payment status, delivery details, and return or refund history. Payment providers process the payment credentials needed to complete your purchase.

• Information you submit. Messages to customer support, return requests, details you enter in account forms, and information you choose to share when subscribing.

• Device and browsing activity. The store platform may collect your IP address, browser and device details, pages viewed, cart activity, cookie identifiers, and privacy preferences.

We may receive this information directly from you, through your activity on the store, or from providers that support payments, fraud prevention, order fulfillment, and customer service.

3. How We Use Personal Information

We use personal information to process payments, fulfill and deliver orders, and handle returns and refunds. We also use it to send purchase updates and respond to customer service requests.

Personal information helps us operate the website, measure and improve its performance, and detect potential fraud and security issues. We also use it to meet applicable legal, accounting, and recordkeeping obligations.

If you choose to receive promotional emails, we use your contact details to send them. You can unsubscribe by following the instructions in those emails or contacting hello@sxszbx.com. We will still send messages necessary for your purchases or requests.

4. When We Share Information

We share personal information as needed with Shopify, payment processors, shipping carriers, and other providers that help us run and secure the store, fulfill orders, or assist customers.

We may also disclose information to comply with applicable law or lawful requests, protect legal rights, follow your instructions or act with your permission, or carry out a business transaction subject to applicable safeguards.

5. Shopify and Processing Locations

Shopify hosts our store. When you browse or make a purchase, Shopify processes the personal information it needs to provide commerce, payment, security, and related services.

Shopify and other providers may process information in the United States or other countries. Their respective privacy notices explain any processing they carry out independently.

6. Cookies and Similar Technologies

We use cookies and similar technologies to run the store, keep shopping carts and browsing sessions active, remember preferences, and help secure checkout. Tools from our store platform may also provide information about how visitors use the store and how it performs.

You can manage cookies through your browser settings and any privacy controls the store makes available. Where the store offers these controls, you can use them to change your preferences for optional cookies. Blocking some cookies may affect how certain features work.

For help with cookies or privacy settings, email hello@sxszbx.com.

7. How Long We Keep Information and How We Protect It

We keep personal information for as long as necessary for the purposes described in this policy. When setting retention periods, we consider our relationship with you and the need to manage orders and refunds, meet legal recordkeeping obligations, prevent fraud, and resolve disputes.

We take reasonable steps to protect personal information. Sending and storing information online carries some security risk. Please keep full payment card numbers and account passwords out of emails to us.

8. Your Privacy Rights and Choices

Depending on where you live and which laws apply, you may have the right to access, copy, correct, or request deletion of your personal information. You may also have the right to opt out of certain uses, such as targeted advertising or activities that applicable law defines as the sale or sharing of personal information. Exceptions may apply.

To exercise a privacy right or appeal a decision where an appeal is available, email hello@sxszbx.com. We may ask for information reasonably necessary to verify your identity or confirm that an agent has permission to act on your behalf.

We respond within the time required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact your privacy regulator.

9. Children’s Personal Information

If you believe a child under 13 has given us personal information, email hello@sxszbx.com. We will review the matter and take the steps required by applicable law, including deleting the information where required.

10. Policy Changes and Contact Details

We may revise this policy as our practices or legal obligations change. The date at the top reflects the most recent revision. Where required, we will provide additional notice or obtain consent before a material change takes effect.

sxszbx
40 Overlook Dr
Hanover, PA 17331
United States

Email hello@sxszbx.com
Website sxszbx.com